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Freight Procedure

- All orders are shipped UPS/FedEx Ground or common carrier. When an order goes by a freight truck, the customer will inspect the delivery upon arrival. Packages will be labeled and noted if any merchandise is broken or damaged before the delivery agent leaves the site.

A. All freight charges are the customer’s responsibility and will be added to all present and future orders.

B. All orders are F.O.B. from Kleen-Rite or from the manufacturer. Claims are the responsibility of the shipper.

C. Any quote of freight charges by a salesperson is an estimate only and may vary at delivery time.

D. If you need a shipping quote or cost for shipping on an order, please contact a representative from our sales team at 1-800-233-3873, Ext. 1 or via email - You will need to provide us with a list of items with exact quantity as well as the physical ship to address so we can provide you with the most accurate estimate. Please note that the cost provided is an estimate and may vary depending on fuel surcharges when the order actually ships.